Medical
Your medical plan, administered by Cigna, covers a wide range of services — including preventive care, office visits, hospital stays, surgery, mental health care and prescription drugs. Preventive care is covered in full when you use in-network providers — so there's no reason to skip your annual checkup or vaccines.
This coverage is bundled with your dental, vision and hearing coverage into a single health plan package. See the Plan Rates page for your per-paycheck cost and you can earn a premium discount by taking the Cigna Health Assessment each year.
What You Pay
- The charts below provide an overview of your medical benefits.
- Some services require a flat copay at the time of visit. Others require you to meet an annual deductible first, then pay a percentage of the cost (coinsurance).
- Copays do not count toward the deductible, but all amounts you pay — copays, deductible and coinsurance — count toward your annual out-of-pocket maximum. Once you hit that maximum, the plan pays 100% for the rest of the calendar year.
Employee & Family Health Care Centers
Your medical plan allows you and your family members to use all the services offered at the MNPS Employee & Family Health Care Centers at no cost to you. You also enjoy:
- Five convenient locations
- Vanderbilt quality
- Whole-person patient-centered care
- Virtual visit and weekend care options
- Deductible and Benefit Limits
- Office and Routine Care
- Maternity Care
- Hospital and Outpatient Facility Care
- Mental Health and Substance Use Disorder Care
- Prescription Drugs
Deductible and Benefit Limits
Office and Routine Care
Maternity Care
Hospital and Outpatient Facility Care
Mental Health and Substance Use Disorder Care
Prescription Drugs
In-Network vs. Out-of-Network
The plan uses Cigna's Open Access Plus (OAP) network. You don't need to choose a primary care physician, and you don't need a referral to see a specialist.
- You can see any provider you choose, but your costs are lowest when you use OAP network providers.
- If you go out-of-network, your benefits will be lower and you'll likely pay more out of pocket.
- Additionally, out-of-network providers may charge more than Cigna's maximum allowable charge (called the MAC). If they do, you're responsible for that difference on top of your regular cost-share.
Finding Network Providers
- Already enrolled? Log onto the myCigna member portal to search providers, view claims and estimate costs.
- Not yet enrolled? Visit the Cigna website and search under Open Access Plus.
- By phone: Call 1-800-244-6224.
Extra Programs Included at No Cost
All enrollees have access to these Cigna programs:
24-Hour Nurse Line
- Talk to a registered nurse any time for symptom advice and guidance on when to seek care. Call 1-800-244-6224.
Televisits with MDLIVE
- Connect with a board-certified doctor by phone or video for common conditions like colds, flu, allergies, rashes and UTIs — no appointment needed. Register at the MDLIVE website or call 1-888-726-3171.
myCigna Member Portal
- View your plan details on the myCigna Member Portal. You also can track claims, compare provider quality ratings and estimate procedure costs. Download the myCigna app to manage your benefits on the go.
Questions?
Call Cigna at 1-800-244-6224 or log on to myCigna anytime. TTY/TDD users: call 1-800-987-8816.
Summary of Benefits and Coverage
In accordance with the Affordable Care Act (ACA), MNPS and Cigna have prepared a Summary of Benefits and Coverage (SBC) with additional details about your medical plan. You can find the SBC online at Oracle Cloud, or request a free printed copy by emailing or calling Employee Benefit Services at 615-259-8607.
This page summarizes your medical plan benefits but does not describe every limitation or exclusion. The plan document is the governing legal publication that defines eligibility, enrollment, benefits and administrative rules. A copy of the plan document is available on Oracle Cloud.

